and Exchange/Return Policy
credit cards does Sanealcameras.com accept?
Sanealcameras.com accepts the following credit cards:
Sanealcameras.com does not accept personal checks, business
checks, money orders or C.O.D. orders at this time.
will my credit card be charged?
Your credit card will not be charged until you product is
is Sanealcameras.com's Return Policy?
Sanealcameras.com offers a full store credit or exchange on any item purchased
from us on e-mail if returned in the condition received, within 14 days
of receipt. Product must be new, in the original
packaging and is subject to inspection.
is the process of returning an item for store credit?
To insure full store credit for your returns, please do the
Inspect your order immediately upon receipt. We cannot
accept items after the 14 day authorized return period.
Call us toll free or email RMA
Request for a Return Merchandise Authorization
Monday to Friday 9:30 AM to 6:00 PM MST
Saturday 9:30 AM to 6:00 PM MST
By Email, at Customer
All items must be returned in original condition,
including all warranty cards, product manuals, cartons.
your Return Authorization Number and a copy of your
shipping receipt in the shipping container.
Pack all items in a strong shipping container. Return
your package freight prepaid. We cannot accept any returns
sent C.O.D. or "shipping charges collect".
Return your package to:
Saneal Camera Supplies Ltd
1402 - 11th Avenue SW
Calgary, AB - Canada T3C 0M8
indicate which product(s) you wish to exchange the
for, or receive credit for. In the event the new
item of choice is of lesser value than the previous item, any
unused dollars will be placed in a Sanealcamera.com gift
certificate/credit for future use
by you. In the event the new item of choice is more
expensive than the previous item, any balance owing will be charged to your
credit card after you have been contacted and your
authorization has been obtained.
Returns, for exchange or credit, that do not meet the Sanealcameras.com
Policy will be assessed a 15% restocking fee, if accepted.
For any questions regarding an exchange or store credit, please call
Customer Care at 1-866-231-8614